Terms & Conditions

1. Introduction

Welcome to Singhaarhouse.com. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

2. Use of the Website

  • This website is operated for customers located in the United Arab Emirates (UAE).

  • You must be at least 18 years old to make purchases.

  • You agree not to misuse the website, attempt fraud, or interfere with its operation.

3. Products & Availability

  • All products listed on our website are subject to availability.

  • We reserve the right to withdraw, discontinue, or update products at any time without notice.

  • Images are for reference; actual packaging may vary depending on suppliers.

4. Pricing & Currency

  • All prices are shown in AED (United Arab Emirates Dirhams) only.

  • Prices may change without prior notice, but confirmed orders will not be affected.

  • Promotional discounts and codes are valid only during the specified period and cannot be combined unless stated.

5. Payments

  • We accept secure online payments via major credit/debit cards (Visa, MasterCard) and UAE local bank transfers.

  • Cash on Delivery (COD) is not available.

  • Payments must be completed at the time of checkout. Orders will not be processed until payment is confirmed.

6. Shipping & Delivery

  • We deliver across the UAE within 2–4 working days, subject to location and courier availability.

  • Shipping charges will be calculated and displayed at checkout.

  • Free delivery may apply on orders above a specified amount (details on website).

  • We are not responsible for delays caused by courier companies or unforeseen circumstances (e.g., weather, public holidays, customs).

7. Returns & Exchanges

  • Returns or exchanges are accepted only if the product is defective, damaged, or incorrect.

  • Requests must be made within 7–14 days of receiving the order.

  • Items must be unused, unopened, and in original packaging with proof of purchase.

  • Certain personal care/cosmetic items cannot be returned due to hygiene reasons unless defective.

  • Return shipping costs may apply depending on the reason for return.

8. Order Cancellations

  • Orders can be canceled before dispatch only. Once shipped, cancellation is not possible.

  • Refunds (if applicable) will be processed within 7–10 working days to the original payment method.

9. Liability

  • We ensure products are genuine and safe, sourced from trusted suppliers.

  • We are not liable for misuse of products, allergic reactions, or results that vary from person to person.

  • Our liability is limited to the value of the purchased product only.

10. Intellectual Property

  • All content on Singhaarhouse.com — including logos, images, product descriptions, and designs — is the property of Singhaar House and cannot be used without written permission.

11. Privacy & Data Protection

  • Customer data is collected for processing orders and improving service.

  • We do not sell or share your information with third parties except for shipping and payment partners.

  • By using our website, you consent to our privacy policy.

12. Governing Law

  • These Terms & Conditions are governed by the laws of the United Arab Emirates.

  • Any disputes shall be resolved under UAE courts’ jurisdiction.


    Singhaar House is a brand owned and managed by GRIT FZC, UAE.